Booking Policies

On Arrival

  • Please arrive 15 minutes before your first scheduled treatment.

  • At your first appointment, you will be asked to complete a health history form and discuss your specific needs with the practitioner (e.g., any pain or areas of concern).

  • If you simply wish to enjoy a full body massage without specific concerns, that is perfectly fine.

Late Arrival

  • If you arrive late, your session time may be reduced.

  • Full payment for the original booking will still apply, out of respect for the practitioner’s time and the next client’s appointment.

Cancellations & No-Shows

  • We have a strict 24-hour cancellation policy.

  • Cancelling or rescheduling with less than 24 hours’ notice (for any reason: illness, injury, emergency, etc.) will result in a 100% charge of your deposit.

  • Multiple cancellations with less than a 24 hours’ notice will result in a mandatory deposit for future appointments.

Booking & Deposits

  • All bookings require your full name, phone number, and email address.

  • A deposit may be required:

    • $50 for 60- or 90-minute sessions

    • $100 for 120-minute sessions

  • Deposits can be paid via Interac e-Transfer.

  • Reservations without a deposit may be cancelled.

  • Once your deposit is received and confirmed, you will receive a reminder by text or email before your scheduled appointment.

Payment & Insurance

  • We accept cash, Interac, and credit cards (Visa & Mastercard).

  • We do not accept American Express.

  • All credit card transactions are subject to a 2.65% transaction fee.

  • Please note: As we are not Registered Massage Therapists (RMT), our services are not eligible for insurance coverage. Thank you for your understanding.

Other Information

  • By appointment only — no walk-ins. To book, please use our Book Appointment page, call us at (942) 882-4589, or use our Contact Us form.